This research aims to show that knowledge management is integral to business strategy and can lead to more efficient new product development in high-tech companies. Organizations have been increasingly focused on knowledge management methods as they have realized how important it is to manage knowledge to stay competitive in their marketplaces. Knowledge Management (KM) is responsible for a company's efficiency, effectiveness, and innovation. Project outcomes, individual outcomes, and organizational outcomes are linked to knowledge in New Product Development (NPD). More than 28,548 KM papers published in the previous 22 years were examined in this research using Scopus and Web of Science; the original sample was narrowed down to items that contributed to KM literature. The R Studio and VOS Viewer software executed the descriptive statistics and scientific mapping approaches using co-citation analysis. The descriptive analysis involved studying publishing patterns over time, the geographical localization of the contributing institutions, journals, the most prolific authors, the top-performing institutions, and the most-cited papers. Scholars and practitioners have been paying close attention to knowledge management and organizational performance in recent years. Once implemented, the integrated approach may significantly influence organizational processes and performance. This study examines both KM ideas in NDP initiatives. Several intriguing discoveries are presented, with extensive explanations of their future direction, a conceptual framework for the study, and practice based on the literature.
The movement and growth of organizations, particularly in business, determine a country’s economy (Islam & Abd Wahab, 2021). According to Belmonte-Urena et al. (2021) ~ and Panda et al. (2022), a small and medium-sized enterprise (SME) can significantly impact a country’s success. One of an organization’s main priorities is its performance (Hanaysha & Mehmood, 2022). While revenues are commonly used to evaluate a company’s performance, other indicators beyond income can represent standards for evaluation. Alshurideh et al. (2022) describe that performance is a metric established by management based on the organization’s results over time. Moreover, an SME is likely to accomplish success on the financial and non-financial fronts within five (5) to ten (10) years. The concept of organizational performance assessment is formed based on the combined analysis of an organization’s assets, i.e., human, physical, and capital, in order to achieve certain goals; determining an SME’s performance is not solely financial (Abubakar et al., 2019; Lee et al., 2022). Lazzeretti and Capone (2016) argue that an organization’s domain matters for innovation. Previous literature points out that groups tend to have better performance and possibilities while embedded in collaboration.
This study comes with certain limitations. For instance, bibliometric analysis is one of many literature review methods. Systematic literature review (SLR), interpretative techniques, and narrative approaches may also be used. However, bibliometrics provides a more scientific synthesis of a topic using several sources through the dimension database. According to Walsh & Renaud (2017), bibliometric approaches need markers to quantify the amount, quality, and relationships between publications, obscuring emerging ideas in a study area. Thus, this study’s strategy to circumvent this constraint may serve as a model for future KM-related advancement using bibliometric analysis. Nonetheless, this study of keyword co-occurrence, abstracts, and titles may include some bias. The sample consists only of journal articles and conference papers, book chapters with no special issues were included. Because the VOS Viewer uses a fractional counting approach to restrict journal citations, alternative applications such as Histcite, Pajek, or SCiMat may analyze data differently to provide various viewpoints.
Future research may use a constructive categorization strategy to highlight emerging research trends in knowledge systems. A mix of direct citation and BCA-D analysis may be beneficial. By choosing and synthesizing abstracts, the selected approach may omit certain insights that can be gained from full-text analysis. Future scholars can continue by coding and analyzing whole manuscripts. Despite these limitations, this work significantly contributes to the growing knowledge of KM and NPD related to organizational, individual, and project outcomes in SMEs.