مدیریت زنجیره ارزش از طریق سیستم عامل های مبتنی بر ابر
Abstract
1- Introduction
2- A concept on how to digitalize business models
3- Platforms as a solution for holistic value chain management
4- Case Study - A platform for electrical waste
5- Summary
6- References
Abstract
The transformation of traditional value chain processes towards a digital value chain management enables companies to sustainably establish and retain a competitive market position. Digitisation offers the opportunity to design and operate expansive process chains with efficient process operations via co-operative platforms. Increased customer loyalty („lock-in”) via integrated measures at the front-end raises utilization and planning certainty for the technological recovery systems.
Introduction
Shorter product life cycles, continuous changes and further development of business processes lead to changes in business models and the everyday work life. Customers expect faster business transactions, one- stop- shop solutions and transparency in the value chain. This is only possible, if companies are able to digitalise information and data concerning products, customers, processes and services and thereby transform their business procedures digitally. With this new working method, a high amount of data is collected about all processes, as well as data about internal and external communication, requiring a high amount of management and data analysis. In addition, the quality of the data is very important to ensure consistency and correctness. (Baumeier 2016) The following paper will elaborate how to digitalise processes, the role of digital platforms and its influence on the value chain, as well as a case study about the digitalization of a traditional business in the electronic waste (ewaste) recycling business.