توسعه مهارت های نرم افزاری
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توسعه مهارت های نرم افزاری

عنوان فارسی مقاله: نیازها و روش های توسعه مهارت های نرم افزاری در شرکت های کوچک بخش فناوری اطلاعات و ارتباطات (ICT)
عنوان انگلیسی مقاله: Soft Skills Development Needs and Methods in Micro-Companies of ICT Sector
مجله/کنفرانس: رویه – علوم اجتماعی و رفتاری_Procedia – Social and Behavioral Sciences
رشته های تحصیلی مرتبط: مهندسی کامپیوتر، مهندسی فناوری اطلاعات و ارتباطات، مدیریت
گرایش های تحصیلی مرتبط: مهندسی نرم افزار، کاربردهای ICT (مالتی مدیا)، مدیریت منابع انسانی
کلمات کلیدی فارسی: مهارت های نرم افزاری، متخصص ICT، توسعه منابع انسانی شرکت های کوچک بخش ICT، پلتفرم یادگیری الکترونیکی برای بخش ICT
کلمات کلیدی انگلیسی: soft skills, ICT specialist; ICT sector micro-enterprises human resource development , e-learning platform for ICT sector
نوع نگارش مقاله: مقاله پژوهشی (Research Article)
شناسه دیجیتال (DOI): https://doi.org/10.1016/j.sbspro.2018.03.012
دانشگاه: Faculty of Engineering, “Lucian Blaga” University of Sibiu, 550025Sibiu, Romania
ناشر: الزویر - Elsevier
نوع ارائه مقاله: ژورنال
نوع مقاله: ISI
سال انتشار مقاله: 2018
ایمپکت فاکتور: 0 در سال 2015
شاخص H_index: 39 در سال 2019
شاخص SJR: 0.158 در سال 2015
شناسه ISSN: 1877-0428
فرمت مقاله انگلیسی: PDF
تعداد صفحات مقاله انگلیسی: 10
وضعیت ترجمه: ترجمه نشده است
قیمت مقاله انگلیسی: رایگان
آیا این مقاله بیس است: بله
کد محصول: E12105
فهرست انگلیسی مطالب

Abstract


1- Introduction


2- Research Methodology


3- Results


4- Conclusions


5- Acknowledgement


6- References

نمونه متن انگلیسی مقاله

Abstract


This article calls for the inclusion of soft skills in the development of information and communication technology (ICT) sector’s specialists in order to increase the competitiveness of ICT SME’s. For a successful activity, ICT specialist needs two categories of skills: hard and soft skills. When talking about hard skills, we refer to direct technical knowledge. On the opposite, soft skills refer to communication, team work, creativity, problem solving and other personal skills. Experts agree that beside hard (technical) skills, soft (also called people-) skills are necessary. The research was based on an analysis of European level documents on skills needs, desk research in partner countries and expert interviews. In this article, we present the most important soft skills an ICT specialist needs for a successful activity in micro-companies and the most efficient methods to develop them. Based on the needs analyses the major soft skills to develop for the target group (ICT specialist in European SME’s) are: Communication, Problem solving, Teamwork, Learning mindset, Creativity, Leadership, Strategic thinking, Customer service, Innovation and Risk management. In order to develop these skills, further researches state that a combination of the following will be the most effective: e-learning platform, face-to-face workshops/ interactions with role play, simulation, mentoring, coaching.


Introduction


The main aims of the present research and project “Skills+” are to increase the competitiveness of micro-firms in ICT sector by implementing soft skills development programs for their employees and to sustain long-term, sustainable development of them. In order to achieve these objectives we had to establish the list of the most important soft skills for this sector and to identify the methods and tools to develop these skills. Based on the introductive research we presume that:


Hypothesis 1: communication, innovation, teamwork, problem solving, creativity, leadership, learning mindset, risk management are the most important soft skills to develop in ICT sector’s micro-enterprises.


Hypothesis 2: a combination of classical (face-to-face teaching /learning) and online learning fits the best the research target.

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