مقاله انگلیسی مدیریت تعارض: یک مطالعه کیفی از ادراکات کارکنان سلامت روان
abstract
Introduction
Method
Results
Discussion
Conclusion
Funding
Declaration of competing interest
References
ABSTRACT
Internationally, clinical services are under pressure to reduce their use of restrictive practices. The aim was to explore how mental health nurses and nursing assistants perceive conflict and their use of restrictive practices with mental health inpatients in forensic mental health care. A total of 24 semi-structured interviews with forensic mental health staff were conducted and analysed using thematic analysis. The findings propose a dynamic model that explains how tolerance of potential conflict situations changes depending on individual staff members' perceptions of patients and colleagues, and their relationships.
Introduction
Internationally, there have been repeated calls for reduction of restrictive interventions in mental health service and particularly within forensic mental health (e.g. Hui & Vollm, 2016; Steinert, 2016). Research to increase understanding of factors that influence staff interpretation of patient ‘boundary violations’ is essential (e.g. Johnson et al., 2016). In Denmark, The European Committee for the Prevention of Torture and Inhumane or Degrading Treatment or Punishment strongly criticized the use of such interventions (CPT, 2014).