بهبود عملکرد مدیریتی
Abstract
1-Introduction
2-Theoretical considerations in regard to health care management
3-Diagnostic analysis of the main indicators of efficiency in Saint Luke’s Hospital for Chronic Diseases.
4-Measures which can be taken in order to enhance the efficiency of the Romanian Health Care System
5-Conclusions
References
Abstract
The unsatisfactory performance of health care workers is a very prevalent issue, especially in countries which lack resources. In such cases the distribution of health interventions by health workers is crucial. The aim of this paper is to indicate these concerns as well as to provide evidence about the factors of performance and the strategies utilized for improving this issue. The practices of health care workers are viewed as intricate activities with influential prospects. Studies have shown that the simple delivery of written strategies or procedures is unsuccessful more often than not, managerial supervision along with adequate feedback is generally regarded as being the more effective method. Complex interventions can also be considered to be more effective than simple ones, the implementation of urgent cost effective trials is necessary in establishing a more efficient guiding policy. Our intention is to propose an international plan based on collaboration in order to generate information about the exact determinant factors of performance and the subsequent efficacy of the policies used to enhance health-worker management. Additionally, the active support of international organizations as well as the ministry of health can aid greatly in converting research findings into accomplishments in order to increase health-worker performance thus improving the health care system all together.
Introduction
Health care has always been in the academic world, in the clinical, as well as in society, a very delicate matter in light of the situations any patients can be facing with their own personal health, in addition to their views regarding the health care system. Health is beyond question one of, if not the most vital human necessity, thus any altering or deterioration can ultimately lead to the threat of the wellbeing of any members of society. Due to the impact that heath care has had on the capacity to produce human capital, health is perceived as a very profitable investment. In this particular paper we examined the efficiency of the Romanian health care system, for example; we observed the workforce productivity and administrative proficiency of “St. Luke’s” hospital of chronic diseases. In addition to the medical services offered such as innovational techniques in rehabilitation and physiotherapy, but decent enough conditions which generate patient satisfaction. Unfortunately, the Romanian health care system does not have the necessary funds to implement sufficient programs in order to improve medical services; as a result, many health care institutions suffer, and are faced with increasingly more difficult challenges when it comes to the effective administration of their respective establishments. This paper consists of four different sections; the first section discusses the theoretical elements pertaining to the management of medical services in Europe and Romania; the second will contain an analysis of the principal indicators of efficiency within the Romanian health care system; namely St. Luke’s hospital, section three will consist of the necessary measures which should be taken to increase productivity and efficiency of health care delivery; the last section will present the results and conclusions.