چکیده
مقدمه
سوال تحقیق
روش
ترکیب نتایج
خطر سوگیری
نتایج
بحث
پیامدهای مطالعه
محدودیت های مطالعه
نتیجه گیری
منابع
Abstract
Introduction
Research question
Method
Synthesis of results
Risk of bias
Results
Discussion
Implications of the study
Limitations of the study
Conclusion
References
چکیده
روش: یک بررسی سیستماتیک از ادبیات مربوطه به دنبال دستورالعمل های PRISMA انجام شد. ادبیات مربوطه از چهار پایگاه داده مهم علمی (Scopus، Web of Science، Library، Information Science & Technology Abstracts (LISTA)، و Library and Science Abstracts (LISA)) بازیابی شده است. 23 مطالعه مربوطه شامل معیارهای ورود بودند. ارزیابی کیفی مطالعات وارد شده نیز انجام شد. یافتهها: یافتهها نشان داد که همهگیری کووید-19 مطمئناً کتابخانهها، خدمات و مدیریت آنها را تحت تأثیر قرار داده و متحول میکند. خدمات کتابخانه در طول همهگیری کووید-19، چالشهای اساسی، نقشهای نوظهور و ابزارهای ارتباطی ارجح موجود، مقولههایی هستند که در این مطالعه برای درک بهتر تحول همهگیر ارائه میشوند. پیامدها: پیامدهای عملی و سیاستی این است که کتابخانه ها باید زیرساخت ایجاد کنند و دسترسی را بهبود بخشند تا بهترین پشتیبانی ممکن را از کاربران کتابخانه مدرنی که در این محیط دیجیتالی به سرعت در حال تحول از راه دور به منابع دسترسی دارند، ارائه دهند. سیاستگذاران سازمانی و مدیران کتابخانه ها باید برنامه های مدیریت اضطراری و بلایا را تهیه کنند. کتابخانه ها باید از حضور خود در رسانه های اجتماعی اطمینان حاصل کنند و از وب سایت های کتابخانه خود استفاده کنند.
توجه! این متن ترجمه ماشینی بوده و توسط مترجمین ای ترجمه، ترجمه نشده است.
Abstract
Purpose
This study analyze academic library services during Covid-19 pandemic (2020 and 2021), as well as the challenges they face, emerging library roles, and the most effective communication tools.
Method
A systematic review of the relevant literature was undertaken following PRISMA guidelines. The relevant literature was retrieved from four major scholarly databases (Scopus, Web of Science, Library, Information Science & Technology Abstracts (LISTA), and Library and Information Science Abstracts (LISA)). The relevant 23 studies were included fulfilling inclusion criteria. A quality assessment of the included studies was also performed.
Findings
The findings revealed that Covid-19 pandemic is certainly effecting and transforming libraries, their services and management. The library services during Covid-19 pandemic, their fundamental challenges, emerging roles, and available preferable communications tools are the categories in this study to better understand the pandemic-transformation.
Implications
The practical and policy implications are that libraries must establish infrastructure and improve accessibility in order to provide the best possible support to modern library users who access resources remotely in this rapidly evolving digital environment. Organizational policymakers and library directors should prepare emergency and disaster management plans. The libraries should ensure their presence on social media and make use of their library websites.
Introduction
The Covid-19 pandemic has caused unprecedented disruption in all walks of life. It was firstly discovered in Wuhan, China, in December 2019. Coronavirus is a disease caused by the transmission of the SARS-CoV-2 virus (COVID-19) through contact, droplet, airborne, fecal-oral, bloodborne, fomite, mother-to-child, and animal-to-human transmission (WHO, 2020). The pandemic hit all industries and organizations in early 2020. Global social structures have been disrupted by this pandemic (COVID-19). For many organizations, including libraries, the Covid-19 has spurred technological trends (Farooq et al., 2021; Rafiq, Batool, et al., 2021). Covid-19 is accelerating academic library technology acceptance and usage among library professional and users (Rafiq, Batool, et al., 2021). To slow the spread of the Covid-19 pandemic, educational institutions were forced to close their physical library services and make instant migrations to online environments to facilitate remote library users (Fasae et al., 2021; Mishra et al., 2020; Zhou, 2021). Mehta and Wang (2020) identified that the worldwide pandemic has greatly affected library facilities, library users, and library staff. There was fear and uncertainty while decision making on the part of the library leadership during the initial pandemic era (Rafiq, Batool, et al., 2021). According to Harris (2021), there was an absence of pandemic plans, a lack of mindset and training from work at home, lack of resources, equipment and infrastructure for online working. On the other hand, the instantaneous changing information-seeking behavior of library users and their lack of digital literacy skills further aggravate the situation for libraries (Ameen, 2021; Rafiq, Batool, et al., 2021). During the initial pandemic period, the library's leadership was primarily concerned with the disruption of normal library services, the well-being of library users and library staff, maintaining social distance, developing new protocols and disinfecting the library, and improving online library access.
Conclusion
This study systematically reviewed the library's services during the COVID 19 pandemic, as well as the challenges they faced, emerging library roles, and the most effective communication tools. The methodologies of the selected studies (n = 23) reflected a holistic perspective, since they included qualitative, quantitative, and descriptive investigations. Additionally, a substantial number of descriptive and opinion-based studies conducted by senior library experts demonstrate that Covid-19 certainly affecting and transforming libraries, their services, and management. The library services during Covid-19 pandemic mainly fell under three categories, such as creating awareness during the physical closing of libraries, instant transformation of library services, and trending remote working. The challenges were human and infrastructural, workplace anxiety and stress, infodemic and changed information seeking behavior, and leadership and planning. The emerging roles of libraries were to develop infrastructure, accessibility and outreach, awareness and wellbeing, leadership and policy-making, and human capacity building. Whereas library websites, social media platforms, streaming video apps, emails, telephones, video tutorials, and micro-blogging were preferred communication tools.