Abstract
Keywords
Introduction
Literature review
Research framework
Data analysis
Discussion
Conclusions
CRediT authorship contribution statement
Declaration of competing interest
Appendix 1. Questionnaire form for rating the factors
Appendix 2. Questionnaire form for selecting best and worst factor
Appendix 3. Questionnaire form for recording comparison values
References
ABSTRACT
The survival of the manufacturing industry has been faced with multiple challenges due to changing stakeholder requirements, global competition and pressure to integrate sustainability practices. Lean manufacturing has proven positive relevance in enhancing the sustainability and operational economic performance of manufacturing industries by eliminating the non-value added operations. The growth of the Even with the rapidly growth Electrical and Electronics Component Manufacturing (EECM) is experiencing, its sustainability performance has remained an unexplored avenue. In this context, the present study aims to examine the ‘critical success factors (CSFs)’ for implementing sustainable lean manufacturing (SLM) in the Indian EECM organization through a hybrid multi-criteria decision-making technique. A total of 40 CSFs representing Management, Workforce, Operational and Knowledge factors were collected through extant literature and expert opinion. The collected factors were shortlisted using ‘Complex Proportional Assessment (COPRAS)’ method based on their ease of collecting data. The findings provided 20 CSFs under management, workforce, operational, and knowledge criteria, which will facilitate the EECM organization for implementing SLM. The shortlisted CSFs were prioritized using Best-Worst Method (BWM) to identify the most crucial CSF. “Top-management commitment”, “internal expertise” and “employee involvement” were identified to be the top three CSFs. Involvement of top-management was found to have direct impact on working culture and competitive advantage of the organization over the competitors.
Introduction
Increasing global awareness about sustainability and the pressure to integrated sustainable development goals in manufacturing industries is reforming the conventional production techniques to attain a heightened level of triple-bottom line performance (Gopal and Thakkar, 2016). India’s per capita emission of CO2 was 1.6 tonnes, while its share in total global CO2 emission was estimated to be 6.4% (India, 2020, report published by International Energy Agency). The environmental impact caused by manufacturing industries has started forcing the organizations to expand their metrics of performance from economic aspect towards environmental aspect. The pressure from stakeholders and international market scenario is further pushing the industries in the South Asian region like India and China to adopt sustainable practices in their manufacturing system (Dwivedi et al., 2019; Chen et al., 2020). Thus, sustainability and lean are becoming the benchmark for the manufacturing sector