مقاله انگلیسی منابع فناوری اطلاعات و ویژگی های کیفیت: تأثیر بر مدیریت زنجیره تأمین
Abstract
Keywords
Introduction
Literature review
Research model and hypotheses
Research methodology
Data analyses and results
Discussion and implications
Acknowledgement
Appendix. Measurement items
References
ABSTRACT
Although electronic green supply chain management (e-GSCM) has been increasingly adopted into organizations, there is limited empirical research examining antecedents and consequences of e-GSCM implementation. By integrating resource-based and information system success perspectives, this study aims to examine how information technology (IT) resources (i.e., IT infrastructure, IT human and IT relationship resources) and quality attributes (i.e., system quality, information quality, and service quality) influence e-GSCM implementation, which in turn influences firm performance. Partial least squares structural equation modelling (PLS-SEM) is used to analyze the survey of 264 IT managers in large Taiwanese firms. The results show that IT human resources, IT relationship resources, system quality, and information quality significantly drive both e-GSCM internal integration and external collaboration. However, IT infrastructure resources only influence e-GSCM internal integration, and service quality only influences e-GSCM external collaboration. The results also demonstrate that both e-GSCM internal integration and external collaboration are conducive to superior environmental performance and firm competitiveness. Based on the findings, this study discusses the implications for researchers and practitioners.
Introduction
Due to both economic and environmental pressures, it has become increasingly important to adopt electronic green supply chain management (e-GSCM) which facilitates individuals, organizations, governments and society to transform towards effective sustainability initiatives [1–3]. E-GSCM is defined as an information technology (IT) enabled green innovation that uses IT to incorporate environmental considerations into supply chain processes and fulfill the environmental protection requirements [4–6]. Specific IT examples include adopting auto-identification technologies to real-time track and improve energy and resources flows [7,8], using cloud computing services to analyze and simulate environmental impact [9,10], and implementing joint decision support systems to foster environmental collaboration and coordination among supply chain partners [11,12]. E-GSCM is different from traditional IT-enabled SCM that focuses more on controlling the final product and economic concern as the single objective [13]. In contrast, e-GSCM concentrates on reducing the negative environmental impacts during production and distribution, while it takes into consideration economic, environment and social concerns as objectives [14–17]. Moreover, e-GSCM in organization is complex; it also involves the management and deployment of scalable IT resources and ensures high availability of IT-based services [5,18,19]. Therefore, identifying and understanding IT-related factors influencing e-GSCM implementation and its impact on firm performance is one of the fundamental requisites to successfully develop e-GSCM.