مقاله انگلیسی پذیرش فناوری بلاک چین برای مدیریت ریسک در عملیات و مدیریت زنجیره تامین
Abstract
Introduction
Research question
Summary
Literature review
Conceptual model theory development
Methodology
Analysis of results
Discussion
Research implications
Conclusion, limitations and future directions
Appendix
References
Abstract
The impact of blockchain technology (BCT) implementation on the accuracy, reliability, visibility, incorruptibility, and timeliness of supply-chain processes and transactions, makes it attractive to improve the robustness, transparency, accountability and decision-making in risk management. Therefore, the emerging BCT can present an invaluable opportunity for the organisations in need of preparing for and responding to uncertain and complex instances. The adoption of BCT in the operations and supply chain management (OSCM) literature remains scarcely investigated, especially in the context of managing risks in emergency situations such as crises, disasters, and pandemics, which are characterised by volatility, uncertainty, complexity and ambiguity (VUCA) in the business environment. This article will contribute to the OSCM literature by developing a conceptual model that will examine the causal relationships between VUCA business environment, constructs derived from technology acceptance model (TAM), resilience and behavioural intention of the operations managers to adopt BCT for risk management. The model was tested by gathering responses from 116 operations managers in the UK (during COVID-19 pandemic) through structural equation modelling. Findings from the analysis suggest that understanding the benefits of BCT, involvement in resilient organisational practices and user-friendly implementation of the technology will have a significant and positive influence on the intention to adopt BCT for risk management in the OSCM context. Building upon these findings, we have proposed a BCT decision framework to assess the feasibility and suitability of adopting BCT in each context (such as risk management), which will have strategic implications for operations managers and the OSCM community.
Introduction
The challenges experienced by supply chain operations in the current decade along with the effect of the ongoing COVID-19 pandemic have become increasingly more complex. Facing these problems requires strong collaborative, co-ordinated and trust-worthy efforts from and across a broad spectrum of stakeholders in the entire supply-chain. One such area where these efforts are currently being devoted is risk management, which can increase resilience of the operational processes in the supply chain (Manhart et al., 2020; Munir et al., 2020). Risk management is an important dimension in operations and supply chain management (OSCM) and has been extensively studied as well, as reported in the literature (Araz et al., 2020; Jüttner, 2005; Tang, 2006; Wang et al., 2020). The significance of managing risks within the operational processes to prevent supply chain disruptions caused by emergency situations will help to make business organisations resilient, productive and gain competitive advantage, as highlighted in the OSCM literature (Ivanov & Dolgui, 2020; Xu et al., 2020). In this context, blockchain technology (BCT) has emerged as a promising innovation which cannot only disrupt the operational processes within the supply chain of products and services, but it can facilitate risk management within the complex and interconnected global supply chain ecosystem by enhancing both the information and process resilience (Tönnissen & Teuteberg, 2020; Esmaeilian et al., 2020; Wamba & Queiroz, 2020; Gurtu & Johny, 2019; Kshetri, 2018).