دانلود مقاله تأثیر مدیریت دانش بر بهره وری سازمانی
Abstract
1- Introduction
2- Literature review
3- The research’s proposed model and hypotheses
4- Methodology
5- Data analysis
6- Findings
7- Conclusions
References
Abstract
Knowledge is becoming a valuable asset for most organizations and the quest to manage this asset is gaining popularity among researchers and management. Organizational management’s main objective is to ensure effective and efficient use of its diverse resources such as labor, capital, materials, energy and information in their quest to achieve competitiveness as well as to increase productivity that must be managed. In today’s rapid technological change, companies are in constant struggle to maintain competitive advantage through market differentiation by providing superior products and services. The management in organizations is increasing their focus on employees’ know-how, past experiences and expertise in their quest to excel in achieving their goal. In short, Knowledge has become an integral asset for most organizational functionalities. Knowledge management promises to create the proper structure and the necessary technological infrastructure in organizations and humandriven placement. This research investigates the role of “tacit” knowledge sharing on organizational productivity. Accordingly, a framework was developed and hypotheses were drawn and tested where results demonstrated interesting insights into the role of sharing on organizational productivity. The survey, which was conducted at Koosa Bank of Iran, demonstrated that the employees’ intension to share and consequently the sharing of tacit knowledge has direct positive impacts on productivity. In addition, our analysis demonstrated that not only productivity would increase as a result of knowledge sharing, but also employees’ innovative contributions increased as a result of exposure to others’ knowledge, expertise, and experiences.
Introduction
Organizational management main objective is to ensure effective and efficient use of its diverse resources such as labor, capital, materials, energy and information in their quest to achieve competitiveness as well as to increase productivity. Iran’s organizations objectives are not an exception as they similarly strive to maintain high productivity through management innovations and dissemination of policies. In today’s rapid technological change, companies are in constant struggle to maintain competitive advantage through market differentiation by providing superior products and services. Among various methods, the management in organizations is increasing their focus on employees’ know-how, past experiences and expertise in their quest to excel in achieving their goal. Additionally, improving the communication among employees as well as changing the organization’s culture to a share-what-you– know is integral in todays’ organizations. Without any doubt, Knowledge has become an integral asset for production, next to labor, land and capital [1]. Even though some forms of intellectual capital are transferable, internal/personal knowledge is not easily articulated, captured, retained, disseminated and reused. Accordingly, the knowledge anchored in employees’ minds can get lost if they decide to leave the organization [2]. The basis of Knowledge management is to fine strategy that the right knowledge with the right shape put in the right people. [3] Current research demonstrates organizational success as a by-product of the critical success factors of implementing Knowledge management (KM). Indeed, it should be noted that the impact of intangible (knowledge) assets is significant although they are difficult to be conveyed as they are mostly arising from encountering real situations and as a result through real experiences of employees.