مدیریت دانش – از آغاز تا پیوند نوآوری
Abstract
1- Introduction
2- Research methodology
3- Results
4- Discussion
5- Conclusion
Acknowledgements
References
Abstract
Knowledge management started to be perceived as a scientific discipline relatively recently. Since its beginnings in the 1990s, the interest for this research field has been constantly growing especially in the past two decades. However, it seems that the peak of interest has already passed. In this paper, we provided the review of the most important research documents that are related with this topic, all collected from the Web of Science. The most important scholars and journals in the field are identified via documents and citations among them. In addition, the purpose of this paper is also to analyse the existing linkage between knowledge management and innovation. For this purpose, a network of keywords was constructed with keywords performing as actors in the network and the co-occurrence as a relation. The network obtained of keywords is undirected and weighted by the number of documents in which adjacent keywords which co-occurred on the topic of knowledge management. The content analysis with traditional network analytic techniques was used. In other fields, similar methods were already applied; however, this is the first attempt to construct this kind of research in knowledge management related to the topic of innovation. The results revealed significant linkage between knowledge management and innovation in the documents which were analyzed. We believe that the network analytic procedures used in this paper provide an excellent tool to study such a relevant phenomenon.
Introduction
The phrase “knowledge management” was firstly used in the last decade of previous century. This two-word expression can be understood in several connotations. There exist many similar but also contrastive definitions. For instance, Davenport already in 1994 postulate knowledge management as “the process of capturing, developing, sharing, and effectively using organizational knowledge” (Davenport, 1994). Later Duhon (1998) provided another definition: “Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers.” However, to understand the inside of knowledge management as a scientific discipline we must to review the work of the authors in the last period. Serenko & Dumay (2015a) categorized knowledge management discipline “as at the pre-science stage with progression towards normal science”. Moreover, they produced a list of scientific documents on the topic of knowledge management. They called the list as citation classics since they used citations count and consequently a cut-off citation cut as the inclusive criteria. In their opinion, citation classics compose “the core of the knowledge management body of knowledge” (Serenko & Dumay, 2015b).