چکیده
مقدمه
مدل تحقیق و توسعه فرضیه ها
روش شناسی
تجزیه و تحلیل و نتایج
بحث و نتایج
محدودیت ها و تحقیقات آتی
منابع
Abstract
Introduction
Research model and hypotheses development
Methodology
Analysis and results
Discussion and conclusions
Limitations and future research
References
چکیده
این مطالعه تأثیر ادراکات درون همهگیری را بر رفتار رزرو هتل مسافران پس از همهگیری در بین مسافران مقاوم در برابر بحران و گروههای حساس به بحران بررسی میکند. همچنین نقش تعدیل کننده تهدیدات مرگ و میر و دینداری را در این رفتارها بررسی می کند. دادههای کمی را با استفاده از روش پیمایش از طریق پرسشنامه برای پرداختن به سطوح مختلف تحقیق جمعآوری کردیم. ما از PLS-SEM برای ارزیابی مدل پیشنهادی خود استفاده کردیم. ما دادههایی را از 1580 نفری که در مصر هتل رزرو کرده بودند، جمعآوری کردیم. مطالعه ما نشان داد که ادراک درون همهگیری تأثیر قویتری بر رفتارهای رزرو هتل مسافران پس از همهگیری دارد، در صورتی که مسافران کمتر مذهبی باشند و عمیقاً با تصور سطح مرگ و میر خود احساس خطر کنند. علاوه بر این، نشان داد که تصورات درون همهگیری ارتباط قویتری با رفتار برنامهریزیشده پس از همهگیری برای مسافرانی که تصمیم به لغو برنامههای رزرو هتل خود داشتند، داشت. مطالعه ما همچنین نشان داد که اطلاعات عمومی اضطراری نقش مهمی در تأثیرگذاری بر رفتار برنامه ریزی شده پس از همه گیری دارد. مطالعه ما استراتژیهای مؤثری را برای کمک به پزشکان مهماننوازی و گردشگری در هنگام بروز موقعیتهای مخاطرهآمیز و تهدیدآمیز مانند COVID-19، به ویژه در دوره واکنش و بهبودی، ارائه میکند.
توجه! این متن ترجمه ماشینی بوده و توسط مترجمین ای ترجمه، ترجمه نشده است.
Abstract
This study explores the influence of intra-pandemic perceptions on travellers' post-pandemic hotel booking behaviour among crisis-resistant travellers and crisis-sensitive groups. It also examines the moderating role of mortality threats and religiosity on these behaviours. We collected quantitative data utilising survey method via questionnaires to address various levels of the research. We used PLS-SEM to evaluate our proposed model. We collected data from 1580 who had booked hotels in Egypt. Our study indicated that intra-pandemic perception has a stronger effect on travellers’ post-pandemic hotel booking behaviours if the travellers are less religious and feel deeply threatened by the idea of their own level of mortality. Moreover, it revealed that intra-pandemic perceptions had a stronger association with post-pandemic planned behaviour for travellers who chose to cancel their hotel booking plans. Our study also indicated that emergency public information plays a critical role in influencing post-pandemic planned behaviour. Our study offers effective strategies to aid hospitality and tourism practitioners when risky and threating situations such as COVID-19 arise, specifically in the period of response and recovery.
Introduction
The rapid spread of COVID-19 and large-scale travel restrictions are projected to have negative outcomes on the hospitality and tourism industries (Agag, 2019; Aigbedo, 2021). Airlines estimate a loss of 20–30% (=US$ 300–450 billion) in international tourism receipts in 2020 (IATA, 2020). In response to the disease, on February 27, 2020 Egypt suspended entry to the country for tourism purposes. A market survey in March 2020, however, revealed that as many as 69% of individuals were not willing to cancel their hotel booking in Egypt (Abdelmoety et al., 2022; Ebrahim and Memish, 2020), although it had the greatest number of cases in the Middle East. The scale and significance of the pandemic propose that this phenomenon cannot be explained by ignorance or gullibility. Deliberately seeking risks is one of the main characteristics of thrill-seeking travellers, but a pandemic appears improbable as a source of adrenaline. Previous studies cannot explain the impact of intra-pandemic perceptions on travellers’ post-pandemic hotels booking behaviours, thus disclosing a research gap (Aboul-Dahab et al., 2021; Eroglu et al., 2022; Nguyen and Coca-Stefaniak, 2020).
Discussion and conclusions
In this unprecedented pandemic, this study provides a timely and meaningful discussion of the impact of COVID-19 on the behavioural changes among travellers. Our paper marks a significant step forward in exploring the influence of intra-pandemic perceptions on travellers' post-pandemic planned behaviours in the hospitality and tourism context. It also examines the moderating role of religiosity and mortality threats on these perceptions. Even in a serious crisis, the Theory of Planned Behaviour remained valid in the hospitality and tourism context. The results demonstrated that intra-pandemic perception has a significant effect on travellers’ post-pandemic hotels booking behaviour, which has not been explored in the hospitality and tourism context, but is in line with prior research (e.g., Kim and Kwon, 2018; Li et al., 2020).
H1. Attitude is positively related to post-pandemic hotels booking behaviour
H2. Perceived behavioural control is positively related to postpandemic hotels booking behaviour
H3. Subjective norm is positively related to post-pandemic hotels booking behaviour